Through comprehensive analysis of employee data (health checks, employee surveys, workforce reporting, etc.), we identified the health concerns of our employees to deliver targeted initiatives:
- As signatories to the TJMF Guidelines, we are rated 'Advanced' or 'Best Practice' for 12 out of the 13 psycho-social factors. We have a Psychological Wellbeing Policy, Fatigue Management Guidelines, and have trained 108 Mental Health Champions (including our leadership team). We also have targeted training on anxiety, resilience and sleep, and free counselling through our Employee Assistance Program (EAP). Outcomes: In FY16, we saw a 27% increase in the use of our EAP and a 30% increase in reported mental health conditions. This shows there is less stigma around mental illness in our workplace, and employees are more knowledgeable and comfortable seeking help early.
- We introduced psychological rehabilitation where we consult with impacted employees to develop a rehabilitation plan which incorporates work. Outcomes: 72% reduction in psychological claims because employees are supported in returning to work sooner.
- We are the first corporate in Australia to offer all employees access to AIA Vitality, the most advanced health behaviour change program globally. Vitality takes an evidence-based approach, incentivising employees to be active and healthy with heavily discounted gym memberships and fitness devices, and then rewarding them for exercising and looking after their health with gift vouchers and heavily discounted flights, movies, spa services, etc. Outcomes: Over 1,400 rewards valued at over $23,000 collected by employees from September to December 2016.